Privacy Policy

Privacy Policy

Effective Date: 5/15/25

Iron Mountain Heating and Air Conditioning LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. Please read this privacy policy carefully, as it will help you understand what we do with the information that we collect.

1. Introduction

Welcome to Iron Mountain Heating and Air Conditioning LLC. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].

When you visit our website (the "Website"), and more generally, use any of our services (the "Services," which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously and seek to explain in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, contact us, express interest in obtaining information about us or our products and services, participate in activities on the Website, or otherwise communicate with us.

The personal information we collect may include:

First Name, Last Name, Email Address, Phone Number (optional), Mailing Address, Job Title, Contact Preferences, Message Content, and other similar information.

If you make purchases, we may collect payment data necessary to process your payment, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument.

We do not knowingly collect or solicit data from children under 13 years of age.

3. How We Use Your Information

We process personal information for a variety of business purposes, including:

To respond to your inquiries or job-related questions.

To contact you about services or job opportunities.

To fulfill and manage your orders.

To deliver and facilitate services to you.

To send administrative information to you.

To send occasional marketing and promotional emails or text messages (with your permission).

To deliver targeted advertising and improve your user experience.

For other business purposes, including compliance with legal obligations.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may process or share your data based on the following legal bases:

Consent: With your consent for specific purposes.

Legitimate Interests: When reasonably necessary to achieve our legitimate business purposes.

Performance of a Contract: To fulfill contractual obligations with you.

Legal Obligations: Where required to comply with law, governmental requests, judicial proceedings, or legal process.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. Text message opt-in data and consent will never be shared with any third parties.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies on our Website to help customize the Website and improve your experience. Cookies may be essential, analytics-based, functionality-based, or for targeting and advertising.

If you prefer not to use cookies, you can disable them in your browser settings. Disabling cookies may affect the functionality of the Website. Where

required by law, we will request your consent to use cookies when you first visit our Website.

6. Social Logins

If you choose to register or log in using a social media account, we may have access to certain information about you depending on the platform’s policies.

7. Data Retention

We will keep your personal information only for as long as necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

8. Data Security

We take reasonable organizational and technical steps to protect your information from loss, misuse, or unauthorized access.

9. Your Privacy Rights

You may opt out of marketing emails or text messages at any time by following the instructions in those communications or contacting us directly. You may also request to update or delete your information by contacting us.

If you are a resident of California, you are granted specific rights regarding access to your personal information under state law.

10. Children’s Privacy

We do not knowingly collect or store personal information from children under 13 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we do, we’ll post the updated version here with a new effective date. The updated version will be effective as soon as it is accessible.

12. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, you may contact us at:

Iron Mountain Heating and Air Conditioning LLC

502 East John St. Suite E

Carson City, Nevada 89706

Phone: 775-686-8843

Email: [email protected]

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